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About us

Our journey started in 1979 when local families, unable to find the right type of provision for their disabled children, decided to set up a charity to help other families in the same position. As those first children grew and developed, so did the charity, starting to support adults and delivering a wider range of services. 

The name ‘Hamelin Trust’ was adopted in 1991 and the charity continued to grow, launching residential services and contracting with Essex County Council and the NHS to deliver social care.

Since 2022 Hamelin has modernised, recognising that the people we support need different things from us than in pre-covid times. We’re ambitious about the impact our charity can have and challenge ourselves to continually improve, doing more for more people.

Today we offer services that aim to integrate people in their communities, tackle loneliness and develop skills that reduce current and future reliance on social care services. We know that individuals have wildly varying life goals and that what works for one person will not always work for another. We’re very serious about playing our part in reducing social inequity and offer bespoke support in the fields of health and employment, where neurodiverse and disabled people are especially disadvantaged.

Personalisation is important to us because we know that it’s important to the people we support. To this end, we’ve recently started offering Individual Service Funds (ISF), that allow the person to contract directly with us to design the service that they need. ISFs are flexible, reviewed very regularly and allow us to adapt the support we offer as the person’s needs change.

We also offer respite opportunities, as we understand that families can only be resilient when the carer and person being cared for get adequate breaks from daily life, and the opportunity to explore being themselves away from the family unit. 

As we move into the future Hamelin will continually redefine care, to best meet the needs of the people we support.

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Our Mission

To build caring and compassionate communities for autistic people and people with learning disabilities. 

By empowering and supporting individuals they can live the life they choose.

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Our Vision

By revolutionising care for autistic people and people with learning disabilities, we can build a positive and integrated community, that allows them the opportunities that they are entitled to. Creating life experiences that make a real difference to the quality of their lives and those around them
Our CQC rating is ‘Good’

Whilst the support within each of our services differs, our commitment to high quality, personalised care for people with learning and physical disabilities is unwavering.

How we do things

Family
We are community

We put autistic people and adults with learning disabilities at front and centre of everything we do. We work together with our people and their families to truly understand their needs and wants, to make a real difference.

Enhance lives
We enhance lives

We treat people as individuals so we can empower them to do the things they are passionate about. We create opportunities for growth and foster a culture of innovation and bravery in our communities. This allows everyone to live their best lives, now and in the future.

Think differently
We think differently

We are passionate, intelligent and not afraid to do things differently. We are not defined by the limitations of systemic care provision and do not accept the status quo. Our sole focus is to create better lives for those we support.

Annual reports

Our Annual Reports showcase the work that Hamelin does and gives our funders confidence that their donations are invested in truly impactful work.

Hamelin Annual Report 2022 23 thumb
2022-23 Annual Report
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Hamelin Annual Report 2021 22 tumb
2021-22 Annual Report
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Meet the team

Hamelin is driven by a team of committed, inquisitive and creative staff and volunteers, each using their distinct skillset to improve the lives of the people we support.

The majority of our team work directly with autistic individuals and people with learning disabilities. They do this in different ways, dependent on the needs of the people they support, whether this is through mentoring, training, personal care or advice and guidance. We also have a small team who provide recruitment, training and fundraising support and manage the efficient use of our resources; maximising the impact for our people.

We are always looking for compassionate and talented individuals to join our growing and diverse team. We have current vacancies so if you’d like to explore opportunities as an employee or volunteer, please do drop us a line, we would love to hear from you.

Join us
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Meet our Senior Leadership Team

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Ru Watkins

Chief Executive

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Andy Archer

Director of Income Generation and Communications

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Grace Osborne

Director of People

Shoenagh Mackay
Shoenagh Mackay

Director of Care